Event F.A.Q.

  1. How do I schedule action photos?
  2. Can you print pictures at the event?
  3. How soon are events posted online?
  4. How long do events remain online?
  5. Are the action photos high quality?
  6. How do I order action photos?
  7. How long until my photos arrive?
  8. What is a custom collage?
  9. How do I order a custom collage?
  10. Submit a question

  1. How do I schedule action photos?

    Please just give us a call at 610-264-1331 or you may fill out a request form and someone will call you to confirm details about your event. We will have varying questions for you depending on the type and size of the event. This process allows us to provide you with the best possible images and service for your event.
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  2. Can you print pictures at the event?

    Yes we can. The type, size and duration of the event though will determine whether you may or may not want us to do this for you.
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  3. How soon are events posted online?

    While, again, this depends on the size of the event, 90% of our events are online and ready for viewing within 2 business days of the event. Smaller events are online within 24 hours. The reason for this timing is that we edit all of our images and remove anything that does not meet our quality standards before we post them. Multi-day events, which can have as many as 75,000 images, may take 7-9 business days due to the extensive editing time required.
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  4. How long do events remain online?

    Every event we photograph remains online for 21 days minimally. Larger events, and those that are popular with our ordering clients, are then posted to our archive site for up to another 6 months at a slightly higher pricing structure.
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  5. Are the action photos high quality?

    Absolutely! We review each and every image for focus, lighting, etc. before we post them. Please keep in mind that indoor events which prohibit flash will not have the same sharpness and lighting as those that allow flash or are taken outdoors. This being said, we still provide the best quality action photos in the area. The images are printed on high-quality professional, archival paper.
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  6. How do I order action photos?

    (These instructions apply to our main site only; the procedure for our archive website is slightly different.)
    Once posted, we send an email to everyone that signed up for photo information letting them know the images are ready to be viewed. Many times this email also contains a password for a limited-time discount period for the photos for that event.

    - You proceed to our event list and look for your event alphabetically.
    - Click on the event you wish to view.
    - You will be asked for a password if your event is password-protected.
    - Next you will see a welcome screen that describes briefly some of our policies and ordering information, at the bottom of this screen you can click on “Click here to view images” and you'll be taken to the first page of thumbnails for your event.
    - Click on any image to view larger. On the enlarged image page you will see options to zoom in, view as black and white, add the image to a favorites folder you create, view prices and place an order and finally view an online slideshow of the images in that event. Additionally, you can send an email to your friends and relatives to view the images as well from that page.
    - Once you’ve selected your images and the products you want form them, you can checkout your cart as you would with any other e-commerce website.
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  7. How long until my photos arrive?

    Standard size photos take 7-9 business days. Custom-designed collages, large prints and specialty products such as mugs, mouse pads and the like take up to 15 business days. Business days are defined as days all schools, banks and government agencies are open for business.
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  8. What is a collage?

    Basically it is a professionally hand-designed poster. These vary in price, starting from $125, and include name, number, event name, team name, colors and logo, if on file. We are receiving national attention with these collages. They involve a great deal of time and talented labor to produce and are a one-of-a-kind product that many folks will treasure as family heirlooms for years to come. Samples of these collages can be found in our product section on this website.
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  9. How do I order a custom collage?

    On the order form located in each event, there is a sub-form that asks you for the image numbers of each image you want on the poster as well as other pertinent information about the graphics you want on the poster.
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All photographs and images are property of Specialty Photographic, Inc., copyright © 2008.